BEFORE ORDERING...BE SURE TO READ THE ENTIRE DESCRIPTION AS WELL AND MESSAGE ME WITH ANY QUESTIONS. I DO NOT ACCEPT CANCELLATIONS AFTER 24 HOURS FROM THE TIME OF PURCHASE.
***WHEN PLACING YOUR ORDER, PLEASE MESSAGE ME WITH YOUR ZIP CODE IF SHIPPING SEEMS HIGH. FOR WHATEVER REASON, ETSY'S SHIPPING CALCULATOR HAS BEEN OFF LATELY. I'LL GLADLY REFUND ANY SHIPPING OVERAGES WHEN I PACKAGE YOUR ORDER TO SHIP.
This listing is for one (1) framed sign hand painted with your hometown, state, and Est. year. Approximate measurements are 10" tall x 30" wide, plus frame...message me for a different size and I'll give you pricing.
When placing your order, please message me with the following:
1. The town or city, state and Est. year you'd like on your sign
2. Background Color
3. Lettering Color
I CANNOT BEGIN PRODUCTION OF YOUR ITEM(S) UNTIL I HAVE ALL NECESSARY INFORMATION.
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Once you place your order, I will work on a proof before making your product. I don't typcially make proofs prior to purchase because of the time involved in designing them. HOWEVER, now you can see a proof of your product BEFORE you purchase! Order the Pre-Purchase Design Fee listing and I'll work up a proof for you before you decide to buy. Click this link and add it to your cart: https://www.etsy.com/listing/757848623/pre-purchase-design-fee
Please allow 2-3 weeks for the production and shipment of your order.I use recycled shipping supplies whenever possible, so please expect your package to have signs of previous use. I package items as securely as possible to insure a safe journey from my studio to you.
The picture in this listing is not the actual product that you will receive but a representation of what yours will look like. Coloration may vary depending on age of wood and availability at the time of your purchase. If you have a specific request regarding coloration, please let me know prior to ordering.
QUESTIONS & ANSWERS
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Because our items are made to order and, for the most part, custom made, orders must be canceled within 24 hours of purchase. After this time, it is very likely we've already begun to make your item(s).
Items will ship the most cost-effective method, via UPS, FedEx or USPS by either First Class mail, Priority Mail or Parcel Post. All items will be protected to minimize damage during shipping. Once an item leaves our possession, Plush cannot be responsible for damage during shipping. You may purchase insurance and tracking at an additional cost. Please message me for those details.
Shipping times vary from state to state. If you require expedited shipping, please select that option at checkout. Weather and other delays are out of our control once packages leave us, so please plan accordingly if you have an event or deadline (especially during the winter months). Refunds for shipping or items that are not delivered within the time frame given by USPS or that you do not receive although tracking information shows delivered, will not be given UNLESS you've paid for Express or other guaranteed services which USPS refunds.
If you wish to purchase insurance for your item(s), please message me prior to placing your order.
Because our items are custom made, we cannot accept returns. However, if you receive your item and it is either incorrect or damaged, please contact us directly and we will correct the mistake and/or send a replacement.
Please be sure to read all information prior to making a purchase and convo me if you have any questions at all before committing to an order with Plush.
In the unlikely event an item is returnable (owner must approve), a refund will be issued once the item is received back and in the same condition it was received by the customer. We do not issue refunds on shipping costs.