BEFORE ORDERING...BE SURE TO READ THE ENTIRE DESCRIPTION AS WELL AS MY SHOP POLICIES AND MESSAGE ME WITH ANY QUESTIONS. I DO NOT ACCEPT CANCELLATIONS AFTER 24 HOURS FROM THE TIME OF PURCHASE.
If you are ordering a custom/personalized item, you must provide a phone number so I can contact you with questions about your order.I will be sending design ideas/proofs to you through Etsy's messaging system.A delay in your response will cause a delay in your order being made. PLEASE set your notifications so that you receive a message when I email you through Etsy. OR check your messages on Etsy often so you don't miss any messages regarding your order.
This listing is for one (1) one-sided custom sign. Can be used indoors or outdoors and is a great option for hanging on the wall as opposed to a bracket that sticks out from the wall. Use outside your office suite or conference room, or as an address plate on the wall outside your front door at home.
- Sign measures 5"h x 12"w and is oval in shape.
- Sign is aluminum metal.
- UV resistant, easy to clean and have a consistent, high gloss finish
- Design is applied using a sublimation process, which creates a permanent, vibrant and durable finish
- Design is printed on one side
- Mounting hardware is NOT included.
When placing your order, please provide the following information necessary to make your sign:
1. If you have a logo you want to incorporate, please email it to me at Brenda@PlushTennessee.com. SVG, PDF, Ai, or PS files are best.
2. Any details you want to incorporate: colors, images, backgrounds, text, etc.
3. Any context regarding the sign's use and placement - for example, "this sign will go outside next to the entrance to my law firm. I prefer a formal look and like silver and black. Simple, clean print font. Maybe an image of a scale or mallet would be nice. And I'd like a border around the edge."
I CANNOT BEGIN PRODUCTION OF YOUR ITEM(S) UNTIL I HAVE ALL NECESSARY INFORMATION.
Please allow 2-3 weeks for production and shipping. If you'd like to bump your order to the front of the line, click here to upgrade to a Rush Order: https://www.etsy.com/listing/208276074/rush-order-add-on . If you need expedited shipping, please message me and we can arrange for that at an extra charge. Whenever possible, I recycle shipping boxes and supplies in order to keep my prices down. All designs are the property of Plush. Please be kind and don't copy my stuff...and no one will get hurt! :-)
~~PlushTennessee is proud to be ranked in the top 1% of all Etsy shops worldwide with over 13,000 sales! What does that mean for you? Great products. Great customer experience. A brand you can trust. Thank you for supporting my small business!~~
QUESTIONS & ANSWERS
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Because our items are made to order and, for the most part, custom made, orders must be canceled within 24 hours of purchase. After this time, it is very likely we've already begun to make your item(s).
There are known shipping delays all over the country. Carriers are not guaranteeing delivery times for any shipments. If you need your order by a certain date, please check with me prior to your purchase to make sure I can make your order and get it you in time with the options available. Otherwise, Items will ship via the best and most economical method...we utilize USPS, FedEx and UPS.
All items will be protected to minimize damage during shipping. Once an item leaves our possession, Plush cannot be responsible for damage during shipping, or the amount of time it takes the package to get delivered to you. You can purchase additional insurance. Message me for more details.
Weather and other delays are out of our control once packages leave us, so please plan accordingly if you have an event or deadline. Refunds for shipping or items that are not delivered within the time frame given by the shipper or that you do not receive although tracking information shows delivered, will not be given by our shop. Those issues will need to be addressed by you with the shipper directly.
Because our items are custom made, we cannot accept returns. However, if you receive your item and it is either incorrect or damaged, please contact us directly and we will correct the mistake and/or send a replacement.
Please be sure to read all information prior to making a purchase and convo me if you have any questions at all before committing to an order with Plush.
In the unlikely event an item is returnable (owner must approve), a refund will be issued once the item is received back and in the same condition it was received by the customer. We do not issue refunds on shipping costs.
OTHER TERMS AND CONDITIONS
We love custom orders! If you have a custom need, please message us so we can get details. Plush is not responsible for mistakes in measurements and/or specifications provided by you unless Plush personally measures/gathers specifications.
If you would like your logo, a particular image, design or font for your order, please message me with that information PRIOR to ordering. Logos can be emailed to me directly at Brenda@PlushTennessee.com. Ai, PDF and SVG files are best. The clearest and highest resolution image is necessary to make your order.
Plush strives to gather as much detail and to communicate as often as necessary to insure an accurate product is delivered. Before we can make your item and ship your order, we must hear from you with all of the necessary information to complete your order. If your order is custom or personalized, a proof will be sent to you prior to making your order. We must be able to reach you to communicate any questions, additional information required, and to get approval for proofs. Any delays in response to communication will result in a delay in production time. If we make numerous attempts to contact you without any response, we will mark your order as shipped; however, your order WILL NOT ship until we hear from you with the information necessary to finish your order. Your order will NOT be canceled as we have already purchased the materials and supplies to make your order and any design work will have already been done.
Because of the high volume of orders we receive, Plush cannot always text or call you about your order. I'm a one-girl show, so the most efficient way for me to communicate with you is through email. In the uncommon situation where a phone call is necessary, please communicate that with me, and I will do the same.